Baby Activity Tracker Support

Need Help?

We're here to help with any questions or concerns you may have about Baby Activity Tracker.

Email: [email protected]

Our support team typically responds within 24-48 hours.

Frequently Asked Questions

How do I add a new baby profile?

Go to Settings > BABIES section > tap "Add Baby". Fill in your baby's information and tap Save. Note: Adding multiple baby profiles requires a premium subscription.

How do I track a new activity?

From the main screen, tap the activity type you want to track (Feeding, Sleep, Diaper, etc.). Enter the details and save the activity. It will appear in your timeline immediately.

Can I set reminders for activities?

Yes! Go to Settings > Reminders to set up customized reminders for feeding, medication, sleep checks, or any other regular activities.

How do I view statistics and reports?

Tap the "Statistics" tab to view detailed charts and insights about your baby's patterns. You can filter by activity type and time period.

What features are included in the premium subscription?

Premium subscription includes:

How do I restore my premium purchase?

Go to Settings > tap "Restore Purchases". The app will check with the App Store and restore any previously purchased subscriptions linked to your Apple ID.

How can I export my data?

Premium users can export data by going to Settings > Export Data. You can choose between PDF or CSV formats and select the date range and activity types to include.

Is my data secure?

Yes, your data is stored locally on your device and synchronized only through your personal iCloud account if enabled. We do not have access to your personal data or your baby's information.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. Go to your device's Settings > [your name] > Subscriptions > find Baby Activity Tracker and tap Cancel Subscription.

Troubleshooting

The app is crashing or not responding

Try these steps:

  1. Close and restart the app
  2. Restart your device
  3. Check for app updates in the App Store
  4. If problems persist, contact our support team

Data isn't syncing between my devices

Ensure that:

  1. iCloud is enabled on all devices with the same Apple ID
  2. iCloud Drive is turned on
  3. Baby Activity Tracker has permission to use iCloud in your device settings
  4. Your devices are connected to the internet

Feedback and Suggestions

We love hearing from our users! If you have suggestions for improving Baby Activity Tracker or new features you'd like to see:

Send Feedback

App Version

Current version: 1.0.3 (October 2023)

For the latest updates and features, please ensure your app is updated to the most recent version in the App Store.